Product · Sydney
Every call answered. Every appointment booked.
Sydney is an AI voice receptionist for service businesses. She answers every inbound call, qualifies the lead against your rules, books the appointment in your calendar, and drops the contact into your CRM. 24/7. No call goes to voicemail again.
What Sydney does
Four jobs, every call, twenty-four hours a day.
Answers in under two seconds
Real-time voice AI on a low-latency phone pipeline. The caller hears a natural voice on the first ring, not a chime then a pause.
Qualifies against your rules
You tell Sydney what counts as a qualified lead in your business. Service area, job size, type of work, time of day. She follows your script, not a generic one.
Books appointments live
Sydney sees your calendar in real time, offers the next available slot, books the appointment while the caller is still on the line, and sends a confirmation text before they hang up.
Pushes to your CRM
Every call becomes a contact record with the transcript attached. Nothing is lost. You read the conversation tomorrow morning the way you read your email.
Integrates with
The tools your service business already pays for.
- Call providersTwilio, RingCentral, or your existing VoIP. Sydney rides on top of the line you already pay for.
- CRMGoHighLevel, HubSpot, Salesforce, Pipedrive. Every qualified call becomes a contact record with the transcript attached.
- CalendarGoogle Calendar, Calendly, Acuity. Sydney sees real availability and only books open slots.
- SMS confirmationCaller gets a confirmation text before they hang up. Reschedule link included.
- EscalationWhen a caller asks for a human, Sydney warm-transfers to the right person on your team.
Compliance and control
You stay in charge of the rules. Sydney follows them.
- FCC AI-voice disclosure compliant. Sydney identifies herself as AI at the start of every call, the way the rules require.
- Every call recorded and transcribed. The transcript is searchable. The audio is downloadable.
- Rule editor in your dashboard. Change the qualifying questions, the service area, or the script yourself. No ticket, no waiting for an account manager.
- One-click escalation. Mark any answer Sydney gave as wrong, and we retrain on it the same day.
See Sydney answer a call.
The fastest way to understand the product is to hear a live call. Book a thirty-minute demo and we'll route one to you.